Right of Withdrawal

Right of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.)

Instructions on withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day:

• on which you or a third party designated by you, who is not the carrier, has taken possession of the goods, if you have ordered one or more goods as part of a single order and they are delivered together;
• on which you or a third party designated by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and they are delivered separately.

To exercise your right of withdrawal, you must inform us (Christine Bultmann, Baumgarten 18, 30966 Hemmingen, Germany, telephone: +49 171 6811778, email: info@checklisten-manager.de) of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period expires.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except for additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will make the reimbursement using the same means of payment that you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

Return shipping costs: We bear the direct cost of returning the goods from Germany. If you return the goods from outside Germany, you bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusions and circumstances in which the right of withdrawal expires

The right of withdrawal does not apply to contracts:

• for the supply of goods which are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive, or which are clearly tailored to the consumer's personal needs;
• for the supply of goods which are liable to deteriorate or expire rapidly;
• for the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the contract, which can only be delivered at the earliest 30 days after conclusion of the contract, and whose current value depends on market fluctuations beyond the trader's control;
• for the supply of newspapers, periodicals or magazines, except for subscription contracts.

The right of withdrawal expires prematurely for contracts:

• for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;
• for the supply of goods which, after delivery, are inseparably mixed with other items due to their nature;
• for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and return it.)

To: Christine Bultmann, Baumgarten 18, 30966 Hemmingen, Germany, email: info@checklisten-manager.de

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

Ordered on (*) / received on (*):

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is submitted on paper):

Date:

(*) Delete as appropriate.